Privacy Policy
Last updated: September 2026
Essex EV Quotes is an independent EV charger enquiry and referral service. We do not carry out EV charger installations, electrical work, surveys or installation quotations ourselves. This Privacy Policy explains how we collect, use and share personal information when you use our website or submit an enquiry. For questions about your personal information or this Privacy Policy, contact us at essexevquotes@gmail.com.
Information we may collect
Depending on the information you provide, we may collect your full name, email address, phone number, postcode, property type, whether you own or rent the property, parking arrangements, EV ownership or purchase status, vehicle make and model where provided, preferred EV charger, desired installation timeframe, and any other information you voluntarily provide through the enquiry form. We may also collect limited technical or analytics information when analytics or similar technologies are enabled on the website.
How information may be used
We may use your information to receive and process your EV charger installation enquiry, understand your requirements, identify a potentially suitable installation provider, share your enquiry with a suitable provider where appropriate, communicate with you regarding your enquiry, operate and secure the service, improve the website and service, and maintain appropriate business and compliance records.
Sharing enquiries with installation providers
When you request an EV charger installation enquiry and provide the required permission, relevant enquiry and contact information may be shared with a suitable independent EV charger installation provider covering your area. The provider may contact you directly regarding your requirements and may provide a quotation. Installation providers are independent third parties. Any subsequent survey, quotation, installation, electrical work, payment, warranty, guarantee or other installation agreement is between you and that provider. Essex EV Quotes does not claim that every provider has been vetted, approved, certified or endorsed by us.
Website and service providers
We use third-party technology providers where necessary to operate our service. These may include Framer for our website, Tally for enquiry forms, Google services for managing enquiries and email, and Google Analytics if website analytics are enabled. These providers may process personal information on our behalf where necessary to provide their services. Where personal information is transferred internationally, appropriate safeguards required by applicable data protection law will be used where required.
How long we keep your information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including handling enquiries, maintaining appropriate business and compliance records, resolving disputes and meeting legal obligations. The appropriate retention period may vary depending on the type of information and why it is being processed.
Lawful basis for processing
The lawful basis we rely on depends on how and why we use your information. Where you expressly agree to your enquiry being shared with an installation provider, we may rely on your consent. For certain activities necessary to operate, administer and secure the enquiry and referral service, we may rely on our legitimate interests where those interests are not overridden by your rights and interests. Other lawful bases may apply where required by law.
Your information and choices
Depending on the circumstances and how we use your information, you may have rights under UK data protection law including the right to request access to your personal information, correct inaccurate information, request deletion or restriction of your information, object to certain processing, and request data portability where applicable. Where we rely on your consent, you may withdraw that consent at any time. Withdrawing consent does not affect processing lawfully carried out before it was withdrawn. To exercise your rights or ask a privacy question, contact essexevquotes@gmail.com.
Complaints
If you have concerns about how we handle your personal information, please contact us first at essexevquotes@gmail.com. You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator. More information is available at ico.org.uk.
Cookies and analytics
Our website may use technologies that are necessary for it to function and, where configured, analytics technologies such as Google Analytics. Where consent is required before non-essential technologies are used, appropriate information and consent or preference choices will be provided. We will not intentionally use non-essential analytics technologies without obtaining consent where consent is required by applicable law.
Security
We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse or alteration. However, no internet-based service can guarantee absolute security.